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Terms and Conditions - Al-Asri Engineering Consultations
1. Introduction and General Provisions
1.1 Welcome to the website and services of Al-Asri Engineering Consultations ("the Company", "we", "us", "our"). Our principal office is located in the United Arab Emirates.
1.2 The term "Services" encompasses all consulting and engineering services provided by the Company, including but not limited to: Integrated Engineering Consultations, Project Management, Design & Supervision, Feasibility Studies, Sustainability & Energy Solutions, Architecture & Interior Design, Structural Engineering, and Smart Building Systems.
1.3 "Client" refers to any natural or legal person who contracts with the Company to receive the Services.
1.4 This document governs the contractual relationship between the Client and the Company. Your use of our Services constitutes explicit acceptance of these Terms and Conditions.
1.5 All services provided within the United Arab Emirates are subject to the applicable laws and regulations of the State, including the local municipal laws in each emirate (Dubai, Abu Dhabi, Sharjah, etc.) and the relevant regulatory authorities.
2. Scope of Services and Responsibilities
2.1 The Company provides engineering consulting services according to the specifications and timelines agreed upon in writing in the technical and financial proposal or the signed contract.
2.2 Company Obligations:
To provide Services with a level of care and skill consistent with best engineering practices and international standards.
To adhere to agreed delivery deadlines.
To assign a qualified and experienced team to oversee the Services.
To maintain the confidentiality of the Client's information.
2.3 Client Obligations:
To provide all accurate information, documents, and data required to complete the Services in a timely manner.
To facilitate the Company team's access to the project site when needed.
To make financial payments according to the agreed schedule.
To obtain all required official permits and approvals from the relevant government authorities (such as Municipalities, Civil Defence, Electricity and Water Authorities). The Company's responsibility is limited to guiding and assisting in these procedures without guaranteeing their issuance.
2.4 Site Assessment and Surveys: Any services requiring field assessment or surveys (topographic, geotechnical, structural) are subject to a preliminary report. Unexpected findings may necessitate an amendment to the scope or cost, to be agreed upon in writing.
3. Payments and Fees
3.1 The prices and fees stated in the proposal or contract are valid and are in UAE Dirhams (AED) unless otherwise agreed in writing.
3.2 Typical Payment Structure (may vary per project):
30% upon signing the contract.
40% upon completion of the detailed design phase and delivery of drawings.
30% upon completion of Services and delivery of final reports/documents.
3.3 Invoicing: Invoices will be issued according to the agreed schedule. Invoices must be settled within 14 days of receipt, unless the contract states otherwise.
3.4 Late Payment: In case of delayed payment, the Company reserves the right to:
Suspend the provision of Services until receipt of outstanding amounts.
Impose a late payment fee of 1.5% per month on the overdue amount.
Claim compensation for any losses incurred.
4. Intellectual Property and Confidentiality
4.1 All drawings, designs, models, reports, and software ("Intellectual Materials") prepared by the Company as part of the Services remain its property until full payment of all financial dues is received. Upon full payment, a non-exclusive usage license transfers to the Client for use in the specified project only.
4.2 The Client is prohibited from copying, modifying, distributing, or using the Intellectual Materials for any other project or reselling them to any third party without the Company's explicit written consent.
4.3 Both parties agree to maintain the confidentiality of all proprietary information exchanged during the contract period and for 3 years after its termination.
5. Warranty and Liability
5.1 The Company warrants that its Services comply with recognized engineering standards in the UAE.
5.2 Warranty Period: Services are warranted against defects in materials or workmanship for 12 months from the date of completion, provided the Client has fulfilled all its obligations.
5.3 Limitation of Liability:
The Company is not liable for any delay or non-performance resulting from "Force Majeure" (natural disasters, wars, pandemics, emergency government decisions).
The Company is not liable for indirect damages, loss of profits, or damage to commercial reputation.
The Company's total aggregate liability to the Client for any claim, regardless of cause, shall not exceed the total financial value of the contract signed for the specific service in dispute.
5.4 Insurance: The Company maintains Professional Indemnity Insurance as required by professional practice standards in the UAE.
6. Contract Termination
6.1 Either party may terminate the contract in writing under the following circumstances:
If the other party breaches a material term of these Conditions and fails to remedy the breach within 30 days of receiving written notice.
In the event of the bankruptcy or liquidation of the other party.
6.2 The Company reserves the right to terminate Services immediately if:
The Client fails to pay any due amount on time.
The Client fails to cooperate or provides misleading information hindering service delivery.
6.3 Effects of Termination: Upon termination for any reason:
The Client must pay all outstanding dues for Services rendered up to the termination date, plus any expenses incurred by the Company.
The Company will cease all services and withhold delivery of any intellectual materials until settlement.